Lovinadogs – Heal the Dogs

A division of Enigmatic Spirit Empower Scent AB

Huddinge, Sweden

Email: info@healthedogs.net

Company Registration No: SE559395450501

1. INTRODUCTION

At Lovinadogs – Heal the Dogs, we value your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and protect your information when you visit our website and use our services, whether you are located in the European Union (EU), United States (US), or elsewhere.

This policy complies with the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. WHAT PERSONAL DATA DO WE COLLECT?

We collect the following personal information when you interact with our website or services:

• Name

• Email address

• Phone number (optional)

• Postal address (if delivering products)

• Dog’s name (optional)

• IP address and browser information (automatically collected for analytics)

3. HOW WE COLLECT YOUR DATA

We collect your data through:

• Forms you fill out on our website (e.g., registration, contact forms)

• Purchases and service subscriptions

• Newsletter sign-ups

• Cookies and similar tracking technologies

4. USE OF PERSONAL DATA

We use your data to:

• Provide and manage our services and products

• Communicate with you regarding your orders and inquiries

• Send newsletters and marketing communications (only if you opt-in)

• Improve our website and services

• Comply with legal obligations

5. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies to enhance user experience and provide relevant advertising. We use third-party services such as:

• Simplero (for course delivery and email marketing)

• Facebook Pixel (for advertising and retargeting)

Note: We do not share your personal data with advertisers. Cookies track user interactions but do not transmit personal identifying information to third parties.

You can manage or disable cookies via your browser settings. Disabling cookies may affect site functionality.

6. SHARING AND SELLING DATA

We do not sell or share your personal information with third-party advertisers or partners. We only share your data with trusted service providers (e.g., payment processors like Simplero) to deliver our services.

7. YOUR RIGHTS

FOR EU RESIDENTS (UNDER GDPR):

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Data portability

• Withdraw consent at any time

FOR CALIFORNIA RESIDENTS (UNDER CCPA):

• Know what personal data is collected

• Request deletion of your personal data

• Opt-out of sale of personal data (note: we do not sell data)

• Non-discrimination for exercising your rights

To exercise your rights, contact us at: lovinadogs@gmail.com

8. DATA SECURITY

We use industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

9. DATA RETENTION

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

10. INTERNATIONAL DATA TRANSFERS

Your information may be processed in Sweden and other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data.

11. MINORS

Our services are not intended for individuals under 18 years old without parental consent.

12. UPDATES TO THIS POLICY

We may update this policy occasionally to reflect changes in laws, technology, or our business practices. We encourage you to review this policy periodically.

13. CONTACT US

If you have any questions or concerns about this Privacy & Cookie Policy, please contact us at:

Email: info@healthedogs.net

Huddinge, Sweden

Phone: 0046 761885600

Thank you for trusting Lovinadogs – Heal the Dogs with your personal information.